WHAT SHIPPING METHODS ARE AVAILABLE?
Depending on the brand of merchandise you order we could ship from multiple warehouse locations all across the world, each of which use either UPS or FedEx & First Class Priority Mail.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
If your order is in stock and we process the charges to your credit card, it will ship within 5 BUSINESS DAYS from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 2 BUSINESS DAYS of your order, feel free to follow up with us at orders@Korkomaz.com
Orders placed on weekends or major holidays will usually ship the following business day. Business day means Monday through Friday except the following holidays: New Year's Eve, New Year's Day, Thanks giving Day, Day after Thanksgiving Day, Independence Day, Christmas Day, Labor Day, Memorial Day.
DO YOU SHIP INTERNATIONALLY?
No, We ship all orders for free within the continental 48 United States. We also ship to Alaska, Hawaii but the customer is responsible to pay the shipping costs.
Orders shipping to Alaska, Hawaii
The cost to ship an order to Alaska, Hawaii can vary drastically depending on what you are ordering and what part of the State/Country you live in. Our store will allow you to place and order shipping to one of these 2 locations but WE WILL NOT & CANNOT SHIP THERE FOR FREE. Once we receive and order shipping to one of these 2 locations we will price out the shipping and let you know what it will cost. If you decide to proceed with the order we will bill you the difference, if you decide you don't want to pay the shipping we will cancel and refund your order. Feel free to contact us at: orders@Korkomaz.com if you would like us to price out the shipping before you place the order
WHERE DO WE SHIP FROM?
Depending on the brand of merchandise you order, we could ship from multiple warehouse locations all across the U.S. When your order is received on our system, we find the closest warehouse to ship from so your order will arrive as quickly as possible.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to returns@Korkomaz.com and we will process an insurance claim on your behalf.