Processing Time:
1-5 Business Days
Shipping Time:
7-10 days
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, it will be processed within 1-5 BUSINESS DAYS .
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within 7-10 days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 2 BUSINESS DAYS of your order, feel free to follow up with us at orders@Korkomaz.com
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Orders placed on weekends or major holidays will usually ship the following business day. Business day means Monday through Friday except the following holidays: New Year's Eve, New Year's Day, Thanks giving Day, Day after Thanksgiving Day, Independence Day, Christmas Day, Labor Day, Memorial Day.
Where do we ship from?
Depending on the brand of merchandise you order, we could ship from multiple warehouse locations all across the U.S. When your order is received on our system, we find the closest warehouse to ship from so your order will arrive as quickly as possible.
Which shipping service?
Depending on the brand of merchandise you order we could ship from multiple warehouse locations all across the U.S., each of which use either UPS or FedEx & First Class Priority Mail.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to returns@Korkomaz.com and we will process an insurance claim on your behalf.
